All products are made to order, so please allow approximately one week from the time of order to delivery.

Please check the delivery status by using the tracking number provided in the email providing shipping confirmation.

商品都是預售，均按訂單生產，因此從下單到收到貨需要花一些時間。

下單後1~2天內生產，立即發貨。海外工廠發貨需要2周左右的時間。

訂單追蹤請查看郵件中記載的快遞單號來進行確認。

If you live in Japan, we will deliver your order by the Yu-Pack service with Japan Post.

For delivery in other countries, we will deliver your product by outsourcing to major carriers in each country.

日本國內用郵包投入郵箱。

如果是其他國家會通過各國的快遞公司來送貨。

Due to inventory and manufacturing availability, we currently are unable to accept delivery date and time requests.

很抱歉，收到訂單後分配生產地點的關係，不能指定送貨日期和時間，請諒解。

As part of our efforts to protect the environment, we minimize our impact by using recycled plastic (PCR) packaging. (Samples below)

Please note that we have discontinued the use of inner bags for individual products.

考慮到環境問題，我們公司採用簡易的包裝，使用回收塑料（PCR）材質的包裝，停止使用商品的獨立包裝袋，請諒解。

包裝的樣品如下。

Depending on the selected product type, color, size, etc., an item may be shipped from a factory outside of your country. In the unlikely event that customs duties or fees are incurred at the time of delivery or after the fact, we ask you for understanding that the purchaser is responsible for the payment of such fees.

是的，關於從海外工廠直接發貨的商品，根據情況可能會產生關稅和各種手續費。

萬一在物流方面或事後發生關稅或各種手續費時，由購買者承擔，敬請諒解。